My partner and I were told never to come back because they have other customers.wow just WOW! No matter how good the food, this type of behavior from staff is unacceptable. Instead of trying to offer any assistance the owner butts in aggravating the situation instead of getting clarity on what was transpiring. We were also denied a spoon for the soup we ordered. I remained calm and asked for low sodium soy sauce packets which she was conviently all out of, although she was packing it for another to go order. Upon arrival when stating my name the older woman rolls her eyes. Because I was still looking forward to the food I still arrived to pick up my order. Called back a couple minutes later to ask for a modification due to an allergy and was appalled by the older woman's attitude towards me. This evening I placed a telephone order for pickup with a nice gentleman who took my order. Humanity aside, they were also named the third best chain restaurant in Japan in a 2014 survey.Been going to Miyagi for over 10 yrs now and finally calling it quits. They also pledged to work with Australia and New Zealand in rebuilding efforts moving forward.įor those living in Japan who also want to return the favor, the Embassy of Tonga in Tokyo is posting regular updates on their Twitter account and would be a good reference for reliable support channels once they’ve been confirmed.Īnd any money leftover from donating might be well spent on a tasty hamburg steak from Bikkuri Donkey. Now, the Japanese government has already responded to a request for aid from the government in Tonga and are currently assessing what is needed and how best to get it there. Speaking of the 2011 Tohoku Earthquake, at that time Tonga, of any country in the world, is said to have donated the largest portion of its own GDP to relief efforts in Japan. “In 2011, the road that restaurant was on was completely underwater. “I stopped going to Bikkuri Donkey after my kids grew up, but now I think I’ll start going again.” “It’s important for the customers not to put up a fuss in that situation so the staff can also evacuate quickly.” “I used to live in that area and the response by those people made me proud to be from there.” “A restaurant that considers my safety is a restaurant I want to eat at.” “The staff there were great to take care of everyone and make sure they got out safely first.” “That’s how it should be! I knew a place that tried to settle everyone’s bills while a fire alarm was going off.” On March 11, 2011, the coastal city was directly in the path of one of the most destructive waves in recent history.Įven despite this location’s own experiences with disasters, people online felt they went above and beyond in placing human life above money. It should be no surprise that Tagajo in particular takes tsunami warnings extremely seriously. There is no official rule regarding payment, but they said they supported the Tagajo store’s decision in this instance. The company which owns Bikkuri Donkey, Aleph, spoke with media and confirmed the company policy to evacuate immediately during tsunami warnings. The staff said that there was no need because they were simply following company policy to value human life above all else. Even when diners insisted on paying, they were refused by the staff and told to go to safety immediately.Īfter the tsunami warning was lifted, one customer said on Twitter that they returned to the store in an attempt to pay for their meal from the previous night, but were again politely refused. a tsunami alert was issued for the area because of the massive volcanic eruption near Tonga, and the restaurant instructed all the customers to leave immediately.Īccording to reports, the staff wanted all the customers to leave as soon as possible and announced that no one needed to pay for their food. However, there is one thing that the chain takes very seriously.Īt about midnight on the evening of Jan 15, many late-night diners were being served at the Bikkuri Donkey in Tagajo City, Miyagi Prefecture. At about 12:15 a.m. With a name that means “surprised donkey”, the buildings usually have a zany décor resembling a run-down shack and a generally lighthearted atmosphere. Bikkuri Donkey is a popular chain of family restaurants, eating establishments that lie somewhere between fast food and bar-and-grill type businesses.
0 Comments
Leave a Reply. |